Most teams can connect their workspace, invite teammates, and send their first approved WhatsApp campaign within one to three business days, depending on how quickly templates and provider approvals are completed.
Quick answers for setup, billing, privacy, and support.
Use this page to find fast answers before reaching support. These FAQs cover onboarding, campaigns, subscription handling, privacy, and account-change workflows.
You should have your business details ready, admin access to the relevant Meta assets, and the phone number you want to use for messaging. This keeps onboarding and template approval moving smoothly.
Connektly bills on the plan or service tier selected for your workspace. Invoices, plan status, and renewal timing are shared with the workspace owner or billing contact.
Yes. Most teams start with a narrower setup and expand later as they add automation, more users, or higher messaging volume. Contact support if you need help matching the right plan to your workflow.
Use the Resources menu in the header to open the Privacy Policy, Terms of Use, and Data Deletion pages. Those pages explain what we collect, how we use it, and how admins can request exports or deletion.
Deletion requests should come from the workspace owner or an authorized admin. Once identity is verified, active workspace data is queued for deletion and any delayed operational backups age out on their normal schedule.
Email support@connektly.in with your workspace name, the issue summary, and any screenshots or timestamps that help us identify the issue quickly.
Yes. We help teams structure inbox routing, template usage, CRM handoffs, and campaign workflows so the rollout fits how the team already works.